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Chatbot Development Perth

Chatbot Development
Perth.

Not a $29/month WordPress plugin that says 'I don't understand.' Custom AI chatbots trained on your products, your pricing, and your processes. Answers real customer questions accurately, captures leads 24/7, and integrates with your existing systems.

Trained on YOUR business Website + WhatsApp Live in 1-2 weeks
Get a Free Strategy Call 0452 246 854
Tell us what you need
We reply within 3 hours — Tristan personally.
No spam. No lock-in. No obligation.
✅

Request received!

Tristan will personally reply within 3 hours on business days.

One Point of Contact
100% Custom Builds
Perth-Based, No Outsourcing
Free Strategy Call
Delivered in 2–8 Weeks
The Problem

Generic chatbots frustrate customers.
AI chatbots convert them.

You've probably tried a chatbot before — Tidio, Drift, Intercom — and watched customers get frustrated when it couldn't answer basic questions about your products. That's because those chatbots follow scripts. Our chatbots are trained on your actual business data and can reason about answers.

  • Current chatbot can only handle pre-programmed questions — everything else fails
  • Customers get frustrated and call instead, defeating the purpose
  • Leads come in after hours but nobody's there to respond
  • Your team answers the same 20 questions via email every single day
  • You need 24/7 customer support but can't afford night-shift staff
❌ The old way
Script-based chatbot: 'Sorry, I don't understand. Please call us during business hours.'
✓ Source Digital
AI chatbot: Understands natural questions, provides accurate answers from your data, and captures the lead.
❌ The old way
Generic SaaS chatbot: $99/month + $49 per seat. Still requires hours of script writing.
✓ Source Digital
Custom AI chatbot: One-time build from $3,500. Trained on your data. No per-seat pricing.
❌ The old way
Customer asks about a specific product at 11pm. No answer until 9am. They buy elsewhere.
✓ Source Digital
AI chatbot answers instantly at 11pm, captures their email, and books a callback.
What We Build

Chatbot Development services for Perth businesses
with real problems to solve.

Website AI Chatbots
Embedded directly on your website. Answers product questions, provides pricing, captures leads, and books appointments. Trained on your entire product catalogue and FAQ database.
WhatsApp Business Bots
AI-powered WhatsApp bots that handle customer enquiries on the platform they already use. Order status, product info, booking confirmations — all automated with AI.
Customer Service Bots
Handle 80%+ of repetitive customer enquiries without human intervention. Returns, order tracking, account questions, product specs — all answered instantly and accurately.
Lead Capture & Qualification Bots
AI chatbots that don't just capture contact details — they ask qualifying questions, score leads, and route hot prospects to your sales team with full context.
Internal Knowledge Bots
AI bots for your team that answer questions about SOPs, products, pricing, and processes. New staff get answers in seconds. Senior staff stop being interrupted.
Multi-Channel Deployment
One AI brain deployed across your website, WhatsApp, Facebook Messenger, and email. Consistent answers everywhere, trained once, deployed everywhere.
Proof It Works

Not slide decks. Real results
for a real Perth business.

Equipment Group parts catalog website built by Source Digital Perth
Case Study — Equipment Group, Perth WA

From 13 PDFs to 35,268 Searchable Pages

A Perth mining parts supplier had 13 spare parts catalogues locked in PDFs — invisible to Google, impossible to search, generating phone calls instead of quotes. We extracted 76,770 raw parts, built a custom RFQ system from scratch, and generated 35,268 individual SEO pages. Zero manual data entry.

35,268
Pages live
94,062
Keyword variants
13
PDFs processed
Custom HTML/JS Python Pipeline Shopify CDN Netlify Custom RFQ
Read Full Case Study →
Why Source Digital

We build things. Not strategies.

01
You talk to the person who builds it
No account managers, no hand-offs, no offshore team. You deal directly with Tristan from first call to final delivery. Every question gets a straight answer.
02
SME budgets. Weeks, not months.
Enterprise AI firms in Perth start at $30,000. We build practical, working tools for $3,500–$25,000 and deliver in 2–8 weeks. Because SMEs can't wait 6 months for a result.
03
Transparent from day one.
Before we start, you know exactly what we're building and what it will cost. No hourly billing, no scope creep, no surprise invoices at the end.
04
We've done it. Here's the proof.
Equipment Group: 13 PDFs → 35,268 pages. Melbenarch: live AI assistant inside a custom CRM suite. Source Digital CRM: built from 318 invoice rows. Real projects, real deliverables.
05
Perth-based. Local business understanding.
Based in Perth, WA. We understand the local market, the industries (mining, construction, trades, retail), and the pace of WA business. No timezone gymnastics, real meetings available.
06
Marketing + technology in one place.
We combine web development, AI tooling, SEO, and paid advertising. The system we build for you also ranks on Google and converts the traffic it gets. Nobody else offers that combination.
The Process

From first call to working tool
in 2–8 weeks.

01
Free Strategy Call
30 minutes. You explain the problem, we explain what we can build. No jargon, no hard sell. Tristan personally.
02
Scoped & Quoted
We define exactly what will be built, the timeline, and a fixed price. Nothing starts until you're happy with the scope.
03
Built & Delivered
We build the tool. You get progress updates. Most projects delivered in 2–8 weeks with a full handover walkthrough.
04
Ongoing Support
Optional retainer for updates, new features, and maintenance. Many clients keep us on for $600–$1,200/month.
Book Your Free Strategy Call

No obligation. No jargon. Tristan replies personally within 3 hours.

FAQ

Common questions about
chatbot development in Perth.

Regular chatbots follow pre-written scripts — if a customer asks something you haven't programmed, it fails. AI chatbots understand natural language and reason about your business data to generate accurate answers. They handle questions they've never seen before.

Your product catalogue, pricing information, FAQs, service descriptions, policies, and business documentation. We also use your website content. Even basic training on your website and a product list delivers excellent results within 1–2 weeks.

Website chatbots start from $3,500. WhatsApp bots from $4,500. Multi-channel deployments with system integrations range from $6,000–$15,000. All projects are fixed price. Monthly hosting typically $100–$300/month.

Most chatbot projects go live in 1–3 weeks. A website chatbot with FAQ training takes 1–2 weeks. A multi-channel bot with CRM integration takes 2–3 weeks. Complex deployments with custom workflows take 3–4 weeks.

The AI chatbot only answers from your verified business data — it doesn't make things up or pull from the internet. We implement confidence thresholds so if the bot isn't certain, it routes to a human. Accuracy typically exceeds 95%.

Yes. We integrate chatbots with CRMs, booking systems (Calendly, Acuity, custom), email platforms, Shopify, WordPress, and any system with an API. The chatbot creates CRM entries, books appointments, and triggers workflows.

Ready to stop doing
by hand what software should?

Free strategy call. No jargon, no hard sell. We'll tell you exactly what we can build and what it'll cost.

Book a Free Strategy Call 0452 246 854